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Privacy Policy

Information of the owner of the website:

CLINICA MEDICA VILLA TERESA with address at CALLE RAMON GóMEZ SEMPERE 14, ALICANTE (ALICANTE), 03008 and communications email info @ clinicamedicavillateresa Inscription in the Register of the GVA Conselleria de Sanitat universal with Nº 20640.

Responsible for data protection:

The owner is responsible for the personal data that is collected by browsing and using this website in accordance with the requirements established by REGULATION (EU) 2016/679 regarding the protection of data of natural persons as well as in accordance with the Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce (LSSI-CE). By using this website we understand that you have read and understood the information that is exposed in relation to the processing of your personal data.

Data protection policy:

The person in charge applies the principle of active responsibility in the processing of personal data, maintaining constant updating and promoting continuous improvement of the data protection system in accordance with the legal requirements, guaranteeing in any case: * respect for the freedoms and fundamental rights of natural persons * that the data is processed in a lawful, loyal and transparent manner * that the data processed is accurate, adequate, relevant and limited in relation to the purposes for which they are collected * that the purposes for which they are collected are explicit and legitimate and that they are not treated in a manner incompatible with said purposes The purpose of this document is to inform users about what we do with their personal data, how they are collected, what they are used for, the rights that assist them as well as all the necessary legal information established by current regulations.

Data collected, purpose and legality:

The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to: * send you information about our products / services * answer questions. * Process orders, as well as be able to prepare the corresponding invoices, report on the status of orders, attend to claims and any other management derived from the provision of the service carried out through this website. Said purposes are based on legal principles for the treatment of data collected by current regulations: for the execution of a contract or the provision of a service to users, for the fulfillment of legal obligations, for the legitimate interest and with the consent of the users.

Web forms:

The personal data collected through the web contact form is used to answer any questions that the user makes through it. The personal data collected in the order form is intended to process the data necessary for the correct management of your orders. The treatment of the data is legitimized by the consent that you give us by expressly accepting the conditions of the treatment informed through this privacy policy.

Recipients of the data:

The personal data obtained through the web forms are registered and kept in electronic media controlled and supervised by the person responsible for the treatment. Your personal data will not be communicated to third parties, with the exception that said data communication is covered by a legal obligation or when for the correct provision of the service or the execution of the contract it is necessary to communicate your data to third parties in order to make the payment ( payment gateways), as well as managing the deliveries of the products (carriers) covered by said transfer in the needs of the service.

Technical and organizational data protection measures:

The supports have the necessary technical and organizational measures that guarantee the confidentiality and conservation of the personal data obtained through the web. The personal data collected from the web is processed using an HTML protocol with a valid SSL certificate. The staff involved in data processing operations: access, editing, deletion, etc ... are trained to do so, trained and committed to this data protection policy.

Data retention:

The personal data obtained through the contact form will be kept for the time necessary to attend the request / query made. The personal data obtained through the order form will be kept as long as there is a contractual and / or commercial relationship with you or as long as you do not exercise your right to delete, cancel and / or limit the processing of your data. Once the contractual relationship has expired, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be attended and for which recovery is necessary. In the event that you have expressly accepted the sending of commercial information, we will keep your contact information until you notify us of your decision to cancel said commercial sending.

Information on the existence of automated decisions (including profiling):

We don't normally make automatic decisions, but as soon as we do we will make it clear that such a decision is being made. However, CLINICA MEDICA VILLA TERESA includes several sections dedicated to the personalization of services in order to display personalized advertising when entering its website and also to send personalized communications. CLINICA MÉDICA VILLA TERESA recognizes the possibility of profiling to improve its product offering or customize the sending of commercial offers or give a more personalized treatment to the client.

Opposition to the data being processed for advertising purposes:

If you gave your consent for them to use your data for advertising purposes and you do not wish to continue receiving advertising, you can revoke the consent given at any time and by sending an email to the person in charge

Changes to the Privacy Policy:

It is possible that we modify the information contained in this Privacy and Cookies Policy when we deem it appropriate. If we do, we will notify you in different ways through the Platform (for example, through a banner, a pop-up or a push notification), or we will even notify you at your email address when the change in question is significant for your privacy, so that you can review the changes, assess them and, where appropriate, oppose or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvement.

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